Food is terrible. Flight is outdated and seats are not comfy.
Old and out of date plane, it seem like every time I fly with united there’s and issue. We were delayed,
We took off an hour late due to arrival airport not having enough gates. That was followed by 1:30 wait to get our bags delivered for the entire flight.
We were delayed 3x and because I didn’t purchase my tickets directly from United Airlines I was told I Have to take care of it myself so I called Underpricer and they helped me but before I changed my flights I took the risk of sticking by what my tickets were and was lucky to have gotten on the original all flight with only 15 mins before take off. not sure if I will do this again
Checkin was painful and slow! Lady didn’t seem to know what was going on and couldn’t explain the delay. Seemed ahe couldnt see the computer scree and we couldn’t hear her talk through her mask.
ANA was great. United was horrible. They bumped us from economy plus to economy and were supposed to contact us for a refund but no luck. We booked the seats 9 months in advance.
There was no room in overhead bin to place our luggage despite we had tree seats. It means a lot of people had more than 1 carry on bags. When I asked a crew member to help she said that it was not her responsibility.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
Short flying. The seats do not recline at all and very uncomfortable.
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Seats are not clean inside the very dirty and need to improve
Good service, the airline also provided a traveling kit bag (tooth brush, socks, slippers, visor for sleeping).
I really didn’t like much. A lot of things can be better beginning with crew to seats and food is awful as well.
It was very good and it was not my first time I always take Turkish air line for my travels
I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.
Did not expect no entetainment, food was ok. No alcohol on a. International flight
Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.
Was an excellent experience I have been flying Turkish Airlines for 5 years and always will
The first flight got delayed 1 hour and that made me miss my connection flight which made me arrive 6 hours later.