I won't hesitate to fly with Korean Air again and agian....if I can get a good deal.
The flight attendants seemed to be a little more grumpy this time. A350s could use more toilet stalls.
It was horrible. The flight crew was unfriendly and the food was absolutely horrible.
It would be better if flight crew can clearly communicate in english. But they are kind and accommodating. Food is good, especially the sandwiches on the self-serving snack trays. They are better than the ones served. Boarding was organized.
Will try never to fly Delta international again. Flight delayed and staff completely inept in dealing with it. Would not communicate, rude, completely disorganized. Once we reached Seoul the staff there had no idea what to do with us and led us around the airport from one pointless line to another. They were clearly not told how to manage the situation even though they had hours to make a plan. Never again.
They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.
The crew and my luggage was still pretty good after a long flight. They take good care of the luggage.
On time departure and exceptional customer service during the entire flight.
The flight crews were extremely professional, helpful, and courteous. Departure and arrival times were accurate. No delay. I will use K airline again. Thanks
Not very comfortable seated in the back plane due to turbulence
I ask the crew to help me get my bag because I can't reached it she ignore me
ANA’s service was great, and the flight was nice and smooth . They gave us updates and checking in and boarding was smooth and easy .
I have never been a big fan of airplane meals
The whole flight in Economy was great, the crew were just amazing and the food was great as well
They did not have vegetarian options, but the staff did their best to accommodate me and hand wrote an apology and the number to call 24 hours before I get on the flight next time.
Crew went out of their way for me, not often
Lots of legroom for a small flight. There was in flight entertainment even though it is a short duration. We waited on one passenger to board for a long time after everyone else was on.
Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.
Easy if you are a United States Citizen, when you go to US Border & Customs, bring your Passport if you arrive Internationally. Remember to pick up your check baggage before moving into domestic flights, as they will check the tag for the plane you are boarding in. (They will check your baggage again). Bring your ID/DL (Real-ID COMPLIANT) with you to pass security/TSA, passport works too. SFO is pretty strict as well as LAX. Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.
The seats are too small for international flights. I felt like cattle.
Great service. They could offer vegetarian food and do more to reduce waste.
I like the food, the crew and everything.!!! Except for the delay in our flight.
Great service and comfortable seats. The first meal was excellent but the second meal was only satisfactory
My favorite airline to fly across the Pacific. The Business class lounge is fantastic, the wonderful flight attendants are helpful and professional. Great comfort while flying.
Very comfortable seats, delicious meals, and friendly and helpful staff
The flight was delayed for 2 hours, however, we flew home safely.
Everything is good, the only issue is the aircraft need to be upgraded
I recently had the pleasure of flying with Asiana Airlines, and I can confidently say it was an outstanding experience. From the moment I checked in, the staff demonstrated exceptional professionalism and warmth. The boarding process was seamless and well-organized, ensuring a stress-free start to my journey. Onboard, the flight attendants were attentive, courteous, and went above and beyond to cater to passengers' needs. The seats were comfortable, with ample legroom, and the in-flight entertainment options were diverse and up-to-date, making the flight enjoyable and relaxing. Additionally, the meals served were delicious and well-presented, reflecting a high standard of culinary quality. The airline's commitment to safety was evident throughout the flight, with clear announcements and a reassuring presence from the crew. Overall, Asiana Airlines provided a top-tier travel experience, and I would highly recommend them to anyone seeking comfort, quality service, and a memorable journey.
I’m glad to comeback after 7 years. Flight from LAX-ICN was excellent
The legroom in economy was better than other airlines. Since my legs are long, that means a lot. Also, the A380 from Los Angeles to Incheon gave passengers a smooth ride. Everything went smoothly from boarding to disembarkation in Incheon. I'd fly Asiana again!
Plane left & arrived early- 5 Crew great. Wi fi - paid for 2, only 1 worked - so so. Waste of $. Coolie was good
There was no USB plug in my section of the plane. So I could not charge my phone. Also, there was no screen to watch movie or anything like that. Wish I had known that in advance, I would’ve brought my iPad.
Staff was generally seeming stressed out and was a bit rude and slow. Plane left late. Pilot was very well-spoken.
Service was great, we had bad departure and bad arrival due to weather, but that we cannot control. Hats off to the pilot!
The flight attendants were unhelpful. It was a packed flight, and usually a flight attendant would help find a spot in the bin for your carry on or shift things around. Neither made any effort to do so. Also, I had to then check my bag. I was told it would be on the carousel in YYZ, but it came up on the jetway. So lucky I saw others standing around for their bags. I would have walked straight past this and on to the carousel. They could have at least told me that they had given me wrong information. Very unsatisfactory.
Made all groups except 2 check despite ample bin space. Inflight WiFi and entertainment didn’t work most of the time.
The check-in process is not the best They should have agents in site to help with any problem especially a rebook. Why does one have to get on the phone when there were at least 8 agents around that could have help?! Flying is stressful as it is and having someone willing to do their customer service will ease some of the stress.
The crew was outstanding. And the food was surprisingly good. The chicken and the pasta dish were both delicious and I was supposed with a pizza twist near Landing. We hit a lot of turbulence and the crew was calm and kind. Loved the TV in screen. Tons of new releases.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
boarding was uneventful. Snack was pathetic. A tiny fruit bar. Entertainment was limited to just select movies on your own tablet or phone. No live TV. I recently flew Jetblue and they had unlimited snacks and live satellite TV the entire flight. My seat was an exit seat, 20A. It was super uncomfortable. It felt cramped and the middle seat was taken up by a large woman who pushed into my shoulder and arm. Horrible flight.
Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.
Great ride! arrived safe and sound. Everything was great altho its still uncomfortable seats too small space to pass through in.
Flight was delayed and caused us to miss our connection. American Airlines did nothing to compensate us and they lost 2 out of 4 of our checked baggage. They have not returned inquiries into customer service and have not offered us compensation. Terrible.
The PAL employee who assisted my minor children went above and beyond her job and our expectations! Sophia was kind, courteous and made sure my children were taken care of!
Overall it’s very acceptable I will gave an A.
They were two hours late!! Threw everything else planned off.
Worst airline. They had 3 security checks just to get onboard and no notification prior. Had to throw away any liquid bought at duty free because one of the security checks was prior to boarding the plane. My onboard media console was not working, the flight attendant said they will check on it but did nothing. Pretended we did not ask for it to be rectified for a 17hr plane ride. Horrible experience. My first and last time taking Philippines Airlines.
first time flying PAL/WAMOS, ang got to say, i’ve had much worst… the good: - front sitting is not too bad. legroom is pretty good considering economy standards. - staff is friendly and pleasant, starting with checkin, boarding and flight. not unforgettable, but pretty good. the bad: - boarding: stick with rules. besides priority sitting, when you say board from certain range of numbers (starting from back), make sure you let everyone know to stick with this… not with everyone letting in all at once! - food: had fish ad family members had beef. both are quite bad (saying this nicely). the fish is dry, whilest beef is rough as leather. both tasteless. - washrooms arr dirty! - seats, though good legroom, not much padding, hard on the backside! - entertainment: feature movie is the bachelor (circa 1999). no music offerings.
Bad experience... Flight schedule should be on time, ours was 2 hours delayed both ways ,Mla-Panglao-Mla. Priority lane for Seniors & PWD should be practice but our Panglao-Manila flight, both priority & regular lanes boarded the at the same time, the only difference is that we were coming on 2 different lanes. It depletes the purpose of priority lanes.
Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.
