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They asked me to go down to economy when i booked for comfort class

Plane are getting old, almost an hour delay due to technical reson , after all passenger aboard. Took 4 flight on business class this trip and all the planes had an issues. PAL need to improve their planes.

Food could of been better. Crew was pretty much average. It was raining a lot on arrival, had to take a bus to immigration building,

Not so good, my business seat is not working properly

Service was good but food needs maybe it’s just me Cause I am a foodservice supervisor more menu Sampling to get better quality when packed to be reheated . Vegetables are already dark and over cooked and breaded entrees are not the best choice I guess . All airlines meal service doesn’t appeal To me.Cause this trip I’ve used 4 different airlines and nothing good in all of them food wise. Thanks

They were two hours late!! Threw everything else planned off.

Uncomfortable seats for international flights. No usb charging yet they want you to use your device for entertainment. Very poor.

Check-in was tedious. They could just have used the electronic boarding passes and counter checked the passengers’ names in their manifest. What’s the use of the early checkin if we still have to queue at the only 1 functioning checkin counter!

Flight was delayed. What’s better is if the flight stay on time.

Our flights were delayed multiple times and we had less than an hour connection time before our flight took off. Arrived late with only 25 minutes before next flight but no ground crew helped us to get to our next gate even though our flight crew assured us we would get some help. Transitioned to another flight in MNL terminal 1 but got stuck at security so then had to run to make connection. To top it off our luggage didnt make it either. Paid for biz class seats but did not receive biz class experience. The flight crew, food and entertainment were all excellent. We just wish we didnt feel so stressed about connection and not having luggage until the next day.

I liked that we got to our destination safely. I did not like the “no” amenities. The plane was very cold and a blanket was only offered for sale. In fact the only things you could get were for sale. Food, water, snack, etc. I’m very surprised that they did not charge to use the lavatory. The seats were uncomfortable and did not adjust. My butt literally hurt after just a 4 hour flight. I don’t remember the cost of the flight, but more than $10 was not worth it. I’ll never fly Cebu airlines again. Ever!

The seats were dirty. Food on tray table. Late on my first flight and almost an hour early on the return. My driver was unable to adjust and I had to pay for different ground transportation.

Your check in lines were terrible everything else was great!

exceptionally good with the particular flight because no delay. hope that happens for every flight

Boarding had us in a tunnel with no AC for 15 minutes. Not planned well. And you have to pay for water, get at airport

I was memorable! THIS FLIGHT WAS ALL ABOUT WAITING! WAITING TO BOARD SINCE FLIGHT WAS DELAYED. WAITING IN THE RUNWAYS NO AVAILABLE PARKING BAY. FOR THE LAST TIME WAITING FOR FOOD COMPENSATION

Delays on the tarmac, uncomfortable even after paying extra for premium seats. Bags lost in transit, no compensation provided

better handling of the checked in luggage. they destroyed mine

Flight was delayed for almost 30 minutea, I had difficulties to catch up the connecting flight. Bit due to tje well organized Singapore airport I was able to make it

I was rebook by the other airpott because of the delayed flight