Low season | June |
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High season | February |
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
This was a 5 hour flight with no entertainment and with a snack being provided (pretzels and fruit bar), which are both high in carbs and sugar. Nuts would have been a better choice.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
service was slow and at times there was no service at all in premium plus seats. they do not care about people in premium plus
Everything was fantastic. Modern plane. All the amenities! Although the paid snacks and meals are pure robbery. Like i understand airlines need to make money, but 11$ USD for an overnight oats with some nuts in it and barely any pieces of apple.... Highway robbery
We were traveling as a family of 5 and they refused to seat us together. There were entire rows open, and my 13 year old daughter had to sit alone. Ridiculous!
We left 3 hours late. Of 4 flights on my trip, 3 left at least 3 hours late and one flight was canceled
No entertainment system or wifi on a 12 hour flight. They failed to include GF meals And snacks as requested on my ticket so I had very little available to eat. Crew seemed indecisive.
No real agent onsite helping you for missing luggage there. Not like the other airline next to UA desk, they have staff attending in their desk assisting answer/helping luggage issue, even after midnight.
Food is very bad and entertint not too many options ... flight attendet service is not good