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Overall, very uneventful and pleasant experience. Most importantly, no delays.

Not very comfortable seated in the back plane due to turbulence

We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.

I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.

Ford not that great the seat not to big for leg room like other airline

On time and flight crew are always so happy to help and always smiling unlike other airlines.

It was ok. Not good and not a bad experience

not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(

I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale

Stewardess are nice. Food could have been better and should have a better dessert. They do not offer scotch or beer. You have to ask for it. I also was not happy that you do not serve ginger ale and or cranberry juice. This is my first time that an international flight do not have this. I go home overseas every year and when I travel through ANA, Delta, Qatar, JAL, Asiana Air, United Air. they all serve this two very famous drink. You do not have a great snack tray.

I booked a ANA flight, this was just a regular United flight — as always very bad, dirty, rude service, quite frankly really embarrassing to be flying with this after spending time in Japan.

Staff and crew are wonderful, professional and courteous. Meal is delicious and snacks can be improved. Entertainment needs improvement, pls update selections of movies. I appreciate that our flight was on time

I flew economy class so of course it’s not as roomy as business and first class. But overall it was ok and the seat had an interesting way to recline — the seat itself extended forward instead of the backrest. This way the person sitting behind me would not lose space by my reclining—excellent concept. I wish all airlines used these seats.

The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.

Flying with ANA is always a breeze. Seats are very comfortable.

The staff, ground and air, at ANA was very helpful and friendly during check in, boarding and during the flight. This is the reason why I always fly ANA whenever I go to Manila. The food was not the best but the flight crew more than makes up for the shortfall.

For the price of a seat that is obviously crammed together so as to get many more people onboard and combined with the long flight duration, Free WiFi should be an automatic “Thank You for Flying with Us!” To charge an additional fee when so many other businesses offers it is a bit “cheap” on the airline’s part.

Flight was on time and the crew was as expected, friendly and respectful. Food could’ve been better though.

Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.

The space and bed was very comfortable , flight attendants very nice. The food was not tasty at all. I ordered the rib eye and it was so tough I couldn’t cut it.

I was expecting that movie selection and food would have been better. Everything else was great.

The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.

The flight was ok. The person who brings tea and coffee totally forgot about us or just walked past at both meals. And special attention is given if you are Taiwanese

The quality of the food is pretty good. Thank you, EVA Air.

Great food in business class. Great service by staff. They were all so very nice

Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.

No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.

Staff’s were polite & helpful. Love to fly with Eva Air!❤️

I hope their usb charging port works. None of their usb port is working. Boeing 777 LA to Taipei (vs)

Experience was good. Check-in at airport was slower than norm.

Staff was excellent. Food could use more variety. -More vegetable options. Menu didn't have juice or soda listed. -The croissants were outstanding!

Asian Vegitarian food was test less No Salt or pepper served Need to improve with Chef who can caters for Peaple from India I am sure Chef knows different varieties of food Indian People like

The flight attendant, where kind of rude, there where hiding for almost 3 hours, without doing rounds to see if people needed water or pickup the water cups, the toilets were full of water cups, because they never come back to pick them up.

Flew on an Airbus 350-900. Excellent aircraft properly cleaned and serviced. Flight crew was excellent plane departed and arrived on time. The A350 has excellent air circulation far better than the 777. I would recommend Asiana to anyone looking to fly in a clean comfortable environment. This is my second round trip flight from New York to Bangkok via Asiana and I will book Asiana again!

Amazing service and fabulous syaff. Loved the jumbo jet too, comfortable.

I had the most wonderful experience from CEB bag drop through deplaning. The staff, the aircraft, food, and cabin crew were all amazing. I want to give a kudos to Marky from Mactan Cebu's Asiana airport staff for his exceptional customer service and assistance.

JetBlue's check-in was great, but there was an in-flight attendant who was very rude and unkind. I didn't realize that the bathrooms were already locked 30 mins prior to landing and needed to use the restroom. Instead of politely asking me to return, she rudely told me, 'NO, bathrooms are locked! Go back to your seat!' The JetBlue flight was more than an hour delay, which made me almost miss my connecting flight with Asiana. I understand the reasoning, but the action they took to get a hold of maintenance was time consuming. It took them more than 30 mins to get a hold of maintenance and for maintenance to get started. The Asiana flight and crew were wonderful, in general. They waited for us who were delayed from the previous flight before they took off and were very kind to take my checked baggage's info. Seats were a little uncomfortable for such long flight, but service and flight attendants were great! However, my 3 checked baggages are missing! They're lost somewhere in the transition. I'm writing this review 3 days after my arrival to the Philippines, and my 3 checked baggages, where my wedding dress is, are all still missing! I and the CEB airport crew have sent multiple emails to both JetBlue and Asiana, and neither has responded to any of our emails. Although, I was able to get in contact with JetBlue's Interline Department who confirmed that the bags were turned over to Asiana without confirmation details.

Airfare was ok . Food not good , seat ok but not comfortable. Lay over too long , crew was ok Overall just ok

2 things that really tanked our experience with this trip with Asiana Airline (which used to be among my favorite airlines): 1) The "random" security screening at the boarding gate is crazily thorough (which is completely redundant to the security screening before we went through the security checkpoint before getting into the gate area), and the water was acquired inside of the gate area (from a lounge operated by the Inchon airport). We were asked to take out *EVERY* single items from the carry-on luggage and open up every comtainers / bags / packages to inspect. To add to it, there were two inspection workers there (one seemed to be a trainee and the other seemed to be a trainer), and the trainer worker held a very unfriendly / arrogant attitude towards us. As the youngest member (a minor) of my family was being "screened", the rest of my family wanted to make sure that no inappropriate actions would happen to her. That trainer worker yelled at us and attempted to use rude body language (waving her hands) and facial expression to ask us to stay away. 2) The luggage handling at the destination was really *REALLY* bad. Among my 25+ years of travel experiences, I'm going to have to say that this was the worst luggage experience where we didn't lose our luggage. Our flight was scheduled to land 12:45pm, and landed around 1pm. 15mins delay in landing is absolutely normal. Deplane process took a bit longer than usual flight (we waited for around 20mins, after arriving at the gate, before people were able to actually leave the plane). However, the luggage took another *2 HOURS* to arrive at the baggage claim carousel. This is insane. What's worse is, due to the delay in luggage, the flurry of passengers from our flight collided with 3 other incoming flights. The US border / custom line was like the longest Disneyland attraction line winding through the entire arrival hall and around all the baggage claim carousels (like at least a thousand people). I've never seen anything like that at SeaTec airport (US border control), period. The luggage claim experience really tanked our trust and overall impression for Asiana Airline's Seattle airport ground operational effectiveness and efficiency. This has to change in order for them to remain relevant / in-business with increased competitions from Korean Air and other Asia-based airlines.

FA were very great, plane was A350 new and clean

Great service but food taste and options have gone down a few notches.

This airlines is always my favorite. Very consistent customer service and food is good. My last flight with them, I had no idea we landed because it was just that smooth of a land.

At least it was not very cold inside the plane. I noticed there was now a bidet in the bathroom and that’s good! I didn’t like the window seat. Flight was smooth except for 1 turbulence. Plane was on time. Thanks. Food was not that great. Miso and green tea were good! As usual movies were old and there were no changes.

I didn’t like the check in process I had to check in at the counter took too much time . Didn’t give the upgrade my seat .

It was one of the best experiences. The staff were amazing. JAL is my second favorite Asian Carrier I have flown on. Korean Air was my first. Thank you JAL for bringing me home safely and for such an amazing staff and service.

JAL is quite nice in business class. Comfortable, spacious seats. Their entertainment, especially their film selection, isn’t that great though as their are not many new releases like some airlines offer their first and business class customers. . Food is excellent and the option to order on demand is always quite nice, which JAL offers. Flight attendants were very friendly and kind. Overall very good experience with JAL.

Very comfortable unlike my first trip where they switched my flight from JAL to AA which was a disaster!

I requested a vegetarian meal, and somehow that wasn’t processed from Japan airlines to the new carrier American Airlines when it was on the ticket. Don’t know if that was KAYAK or Japan air or American Airlines. But the crew scrounge together something for me and that was very good. Also I think American has the tiniest seats in the industry. It’s kind of annoying but it got me from .8 point B and now I’m at point B on the final point at LAX. I had to leave the airport and then go back through security to catch my next plane. I’ve never had to do that before. It was very annoying.

I was not given any food boats the times the entire flight. I had to go hungry for 10 hours the first flight and 12 hours the second one. They said they did not receive my special request for a vegetarian meal and they were very rude about it. I’m vegetarian because of religious reasons. I will never fly Japanese airlines ever again. And I really hope you are able to give me some compensation for this issue that was cars to me since you were also a Party to this whole transaction.

serving nuts is great, but it would be even better if it was overnight roasted nuts.