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Professional staff we left on time. Meals were good. Added nice amenities.

My flight was cancelled with no warning! I had to find out right at the airport when I arrived from my previous flight!

Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again

Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!

Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.

Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.

Very bad from ISTACC leg of flight specifically the seats. These seats are for economy not for Business class. I suppose when flying to a third world country you can fly any craft and no one questions it. I was very disappointed for that leg of the flight. This needs to change.

I did not like the quality of the food and there was no snacks offered between meals.

First was canceled no compensation second day was delayed Worst airline I have ever seen

Boarding on time. Limited food and drinks options . Few Crew was rude and unconcerned. Entertainment system is old and barely any new contents.

They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process

Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!

Was realllly smooth. It was delayed but we were well informed.

Everything was very good. Was able to change a make run flight leaving on direct earlier in the app -seamless!!! Well done

I was pleased and I had a very good experience. The staff was friendly and attentive.

Flight departed owing to SFO TSA delays as well as incoming flight running late I know these delays are commonplace but when you’re flying long haul international the least that could be done is priority being given to customers in this situation I raced to the gate the plane was still there but NO UNITED AIRLINES STAFF in the surrounding area could seemingly provide effective support This coloured my view of flying with UA The actual flights were good

Everything was fantastic. Modern plane. All the amenities! Although the paid snacks and meals are pure robbery. Like i understand airlines need to make money, but 11$ USD for an overnight oats with some nuts in it and barely any pieces of apple.... Highway robbery

It’s a service to take you from one point to another. No frills. You want it, you take it. It’s upon you to bring food, reading material, games to play, movies to watch, etc. The wifi onboard never works - so you cannot even listen to any podcasts, music, or get updated news feeds. The toilet is a mess, and a four flight does not need any hygienic interventions when people either splatter their pee all over the seats or on the floor. It’s a monopolized service and so smile and bear it.

Terrible. They canceled our flight home after a two hr delay because after cleaning the plane the crew timed out. Offered no help with hotels, saying all hotels were booked. Only way to get help was via an online chat. Land crew were rude, uninformed, and could care less when we explained this was creating a medical emergency, referencing us to the airport doctor if we wanted help. We got booked on non direct flights for 48hrs later. Absolutely horrible customer service.

Great flight. WiFi worked great and the crew was awesome.