Low season | January |
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High season | September |
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
Do I need to repeat my complaints about my lost carry on bag?
Good staff, good intent, decent entertainment. More seat space would always be of benefit
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
This is my first and last flight with Qatar because when we go for boarding pass in Delhi airport the team asked for money charging me for hand baggage which is technically including with my ticket so also we get one our temple pics I ask them to checking in but they tell me I have to pay $500 dollars for that additional which is not make sense than I diseased to throw away because I can’t take with us . For carry in beg also I pay some Indian n currency for the guy who help I already pay 6 passengers ticket cost me $8000 so really I’m not happy . PLUS MY 6 checked baggage was damaged I already claim for four beg at airport but now I’m worried about my stuff inside maybe broken too which is more expensive stuff me really bad experience
The crew was fantastic and the over flight was perfect as well.
They shld provide food. Between food they are giving 10 hours gap which is toooo much
It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.
Very poor service. Not friendly and special food ordered but not served
Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus
Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work
Not sure how they are rated best airline in Europe. If they are the best; then I worry about the overall airline standards of European airlines. Seats were very uncomfortable and almost closer to budget airlines in terms of comfort. A sore bottom after a long haul flight ruins your holiday at the start. Check in process was okay. Staff/crew was good - interactions ranged from pleasant to borderline rude (depending on the particular individual).
Everything was great except the meat served was tough and overcooked!
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.
Etihad flight sector is a local . .give the same quality upto destination
Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served
The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight
One thing is very important is you people not giving seat arrangement together to couple, senior citizen. You have to take care of senior citizen. Do not look about money. Money is not important everywhere. Make relationship strong is very very important. I like Etiyad air line out of all air line. Food was hot and delicious. Air hostess gave very good service, nice attitude, very good behaviour. I gave 10 out of 10 marks. Thanks Jivraj