Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Comfort poor, little leg room, cabin temperature too hot. No free entertainment. No complementary drinks. Overal experience poor and would not travel with them again.
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Very bad groud crew taking bags less than 7kg Bad food Old plane
Loved that I had an exit row seat, and there was no one else in the row! And again, I don' use on-line entertainment at all (I read or sleep) but I very much appreciate that I didn't hear anyone else's entertainment!
Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
Emirates is always a pleasure to travel on. From the spectacular First and Business Class configurations of your big A380 and 777, to the Bar Lounge to, of course, your impecable on board flight attendance and their iconic uniform, now also even available for young girls. All the destinations that Emirates offers makes it an airline of choice many a time.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
Some Crew were distinguishably fake in their interactions with passengers.
Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
The food options and quality could use some more excitement and variety.
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
Great airline. Excellent service, good food & lots of TV movies/shows to choose from.
On time boarding I would like to see ground hostess to help transit customers to direct them to the right terminal and boarding gate. Last night, all the transit customers on SQ484 arriving Singapore had to merry go round to look for terminal and boarding gate to board SQ128 transit to KL Malaysia. We went to Terminal 3 taking the Skytrain to T3 and back to T3 to get out to look for different Skytrain to T2. On arrival t2, we had to go round to ask which boarding gate to KL. We only had 5 minutes to make to the boarding time at 6:55pm but we already spent more than 30 minutes running around to find the boarding gate. We were late at the boarding gate.
Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks
Flight was delayed by baggage loading onto the plane. This was attributed to "inclement weather" (some moderate rain) which could be said to be beyond the airline's control, but the problematic part was that the plane was boarded and doors shut so that passengers sat in a cramped plane with rising temperature (full flight) for an hour. The airline was aware of the status of baggage loading, they could have deferred boarding to keep passengers comfortable.
The seats were more narrow than at other lines. Food was mediocre (economy class)
Service excellent would chose Singapore airlines as my first choice
The crew were kind, patient and responsive. The service was excellent, even though we travelled the cheapest economy class. We arrived at our destination 40 min early, which for a 15+ hour flight is a great bonus. The boarding seemed a bit "loose", but got us boarded on time, and the plane was off exactly @ 0:30 hrs.
The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.
The flight was delayed hours and most flights from CS are always delayed. Plane was efficient and got us home but not the best food and no entertainment system at all.
Not good - chair back could not move back for premium economy. Not worth the price
The back of the chair - premium economy could not move back - not worth the price
It was okay. Boarding the staff made you feel rushed like we were late or something
It was great. The staff were so nice and helpful the food was great and they always made sure I was okay. As a foreigner I was worried about the language barrier but it was absolutely no issues. I highly recommend
Crew: Everybody was polite. People just need to get efficient and less reworking things. Entertainment: Could have move movies and games. The “music” section is a joke, only ONE available. Food: The food provided on the flights boarding in china needs a serious reworking. Too much oil, bad for your stomach, tastes too artificial and the eggs were a giant mass of green dough.
We were diverted to Chengdu, because of bad weather and finally made it to Chong King about 7 hours later
No wheelchair service at all ( I did request that service and also purchased the priority assistant bundle) , what a waste of money
Apart from chaotic boarding - which I totally understand was outside the control of gate staff. It was comfortable mid haul flight. Well done to cabin crew for their patience and hospitality with largely elderly passengers returning from pilgrimage.
The intettainme is old stuff and difficult to get by WiFi and the chair is not comfortable at all although the staff were excellent but beyond their limited
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
It’s very tiring journey with only 3 seats in a row and not good for family of four. Online checkin don’t work and unable to select the seats while going.
Ok, the flight was not full yet I had people on both sided and the chairs were tight. Only 2 kinds of snacks didn’t even have milk for the coffee.
Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.
Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times
Make all food options available, than running out even before mid way through the service
It arrived 18 minutes early. Attendant are good. For baording , they should improve especially carrying thru bus.
Super delayed. Delayed to get the bus, delayed to get off the bus, delayed to take off.
exceptionally good with the particular flight because no delay. hope that happens for every flight
Boarding had us in a tunnel with no AC for 15 minutes. Not planned well. And you have to pay for water, get at airport
Kind of worried due to typhoon but yeah we can't do about nature thing. So okay naman kudos to all crews and pilots for the safe landing.
it was good experience though we wait for a minutes in the railday due to no available parking. Keep it up all..
I was memorable! THIS FLIGHT WAS ALL ABOUT WAITING! WAITING TO BOARD SINCE FLIGHT WAS DELAYED. WAITING IN THE RUNWAYS NO AVAILABLE PARKING BAY. FOR THE LAST TIME WAITING FOR FOOD COMPENSATION
Can buy food instead of online order. Maybe limit the meal so no waste.
Great it a good airline but no food or entertainment as it’s a airline
Bags lost for the second time. Will not fly with Cebu Pacific again.