An International flight from Cebu to Incheon was delayed the night before without a proper explanation. Same thing happened from Incheon to Cebu in the first leg. I will not fly Korean again. And I will ensure Delta their US partner hears about it. This is a routine by Korean to delay flights from and to Cebu via Incheon.
everything was fine, would have liked better food but it was warm, great choices for movies
the water for tea could have been hot, entertainment was awful, lots of old movies and TV shows
Unlimited drinks and snacks on this long flight. Very courteous Korean staff !!!
Absolutely wonderful,love the big clean plane specially the good food.
I took several flights that day, this was the only flight that was absolutely freezing!! It was so cold.
They changed aircrafts and they moved my seats that were already prepaid. I did not get the seats I paid for, so I got expensive seats that I didn't want
Was an easy and great flight. On time. Food was tasty and the only complaint I have is something no one could do anything about. Seems like there’s a lot of ill people in Korea these days and the flight was full of people coughing.
Good. Obviously there is a slightly condescending attitude of all American workers towards their customers but other than that all good.
Thanks for fixing the title of this question... the flight was a DELTA one marketed as a Korean Air flight. Which automatically makes it worse. The crew were actually rude in several cases and clearly lacked cultural sensitivity to the majority of the passengers (Koreans). This flight was also a minor heart attack before it started. Firstly, I thought I was buying a flight from Kayak, but it turns out they just acted as a front for this other company, UnderPricer, which took almost 24 hours to send a proper confirmation of the flight. We could not select the seats at checkout time either. We later submitted our seat selection to Korean Air, who proceeded to mess up the instructions to Delta, so our family was separated on the flight and our aisle seat was replaced with another middle seat.
Crew was great. But a bit understaffed. The business class seat, etc were dated. But comfortable. Some legs had entertainment system from a decade ago. Selections were rather poor. Food was mediocre at best. Actually poor for business class standards. I liked the lounge in Hong Kong. Showers were great. Food was nice.
Everything was fine and I have no complaints or things to note.
The flight was delayed for 30 mins. The overall experience was good.
The economy seats are much indeed roomier. Meals needs improvement.
It was okay overall but the food was very, very bad.
When comes to Taiwan airlines China airlines is the best rest are pure trash
flight delayed 45 mins - missed connection - 1 hr layover became 8 hr layover waiting for next flight -
Fast boarding flight on time boarded plane back to front instead of stupid zone groups like US airlines do...
Horrible airline. Missed my baggage and don’t want to reimburse for the basis items. Pathetic customer service
bad… no veg food was provided eventhough i pre ordered special meal
Plane 3 hours late. Missed connection. No help from gate staff. App horrible. Lost connection repeatedly. No service desk. Finally got help from young girl driving cart.
Not as good as expected Air Can needs to improve totally rated on internet as worst
The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.
Everything was good. Flight was on time, luggage pickup was quick. The staff were great. Could not ask for anything more.
lots of delays the crew were unclear about where to pick up my carry-on, which they took from me to check in on the plane.
They needed people to check a bag, they did check my bag and I had to wait 10 minutes after the flight to get it it wasn’t too bad
HORRIBLE WITH THEIR WEBSITE!!! WORST WEBSITE IN THE WHOLE AIRLINE INDUSTRY
It was 4 hours late. Almost missed my connecting flight no food or drinks on connecting flight. Overall terrible experience
Cramped seats. Audio jack for the in -flight entertainment was broken.
United airlines was top for my last trip in every way
The staff was wonderful. Really took good care of me. The food was not my favorite.
There was something that did not work on every fligjt. No water in business class washroom and inflight entertainment system did not work in business class.
Flight left and arrived on time. Preloading area in Manila could use some help. Area needs to be bigger to at least seat the passengers while waiting. Crew is great nonstop to MNL is a game changer.
Everything was great, except for the inflight entertainment, which wouldn't work on my Samsung Zflip. The flight was smooth despite the heavy rains exiting Tokyo. The cabin crew were very attentive and friendly. I had the pork katsudon, which was very tender and flavorful.
Expensive and yet uncomfortable. Was told by the crew to get back to us for the breakfast meal but never returned, my child was hungry
Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.
Food was great. Hot meals. Entertainment- not so good. They only showed one tv filipino series with only 3 episodes for a 14 hour flight.
Ground and flight crew very courteous and professional. Seats are just ok. Entertainment could be upgraded with newer movies. Food was not good at all.
Service was good but food needs maybe it’s just me Cause I am a foodservice supervisor more menu Sampling to get better quality when packed to be reheated . Vegetables are already dark and over cooked and breaded entrees are not the best choice I guess . All airlines meal service doesn’t appeal To me.Cause this trip I’ve used 4 different airlines and nothing good in all of them food wise. Thanks
Food was satisfactory, movie monitor not working. Other than that on time and pleasant crew.
If you want your flight to get delayed constantly for 13+ hours and given a 10 dollar food voucher the. I would say take air canada. Worst experience ever.
Experience was awful and I’ll never fly AirCanada again. 4 canceled flights. Impossible wait times to speak to a customer service rep (over 4 hours for them to tell us to take a train which were all booked). Rude staff. Constant and consistent lack of communication. 0/10.
Flight was delayed 24 hours, then delayed again first was mechanical and second was weather.
My flight was cancelled and I was left to figure out where to find a hotel, something to eat and how to get a new flight at 11:30pm. Wasted a day. Thanks, Air Canada!
flight was delayed 6 hours for weather, then cancelled because of the crash in toronto, but none of the links to cancel or rebook my flights are working
Air Canada cancelled my flight and did not issue a refund. Air Canada does not accept phone calls to their customer service line 888.247.2262 for rebooking. Aircanada.com is down.
Efficient board despite a 100% sold out flight. It’s crowded on the plane but crew was working hard to get us off the ground on time and served dinner and breakfast. Food was good.
They kept changing the gate (6 times in 30 minutes) and then left us on the plane for 4 hours before departure. Likely was the storm, which is understandable, but the lack of communication and the e constant running between gates at opposite ends of the airport really threw me and my friend for a loop.
Legitimately everything about this flight was awful, was also so delayed I never want to use air Canada again
Terrible all around. Flight was late and airplane was very uncomfortable. The crew were unhelpful and hid in the back. Did zero work. No entertainment.
