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So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.

Worst experience I have ever had with any airline in over 25 years.

I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.

Very noisy and careless crew on this overnight flight. They should understand customers want to sleep

The economy seats are much indeed roomier. Meals needs improvement.

When comes to Taiwan airlines China airlines is the best rest are pure trash

Baggage delayed for 2 days and still chasing for reimbursement of basis items. Very horrible customer care service.

Horrible. No good food. Baggage missed to onboard and came after a day. No support to compensate the delay. Customer care cannot see the status of the complaint. No reply of the email.

Food was hood for airline food with good poftion and variety in meals. Frequency of beverage service was very low and amount of soda with meals was inadequate.

bad… no veg food was provided eventhough i pre ordered special meal