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I’ve always been impressed by the cleanliness of the toilets or, at least, its frequent monitoring, cleaning, and toiletry replacements. The in-flight service by flight attendants is superb.

I won't hesitate to fly with Korean Air again and agian....if I can get a good deal.

Excellent service, love the extra amenities (water bottles, blankets, etc.).

It was horrible. The flight crew was unfriendly and the food was absolutely horrible.

Absolutely horrible. The fight member crew or not very friendly and the food was horrible.

Will try never to fly Delta international again. Flight delayed and staff completely inept in dealing with it. Would not communicate, rude, completely disorganized. Once we reached Seoul the staff there had no idea what to do with us and led us around the airport from one pointless line to another. They were clearly not told how to manage the situation even though they had hours to make a plan. Never again.

They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.

Really good! I like all the crew, they were so nice and very efficient.

Food tasted pretty good. Boarding was very smooth and efficient, compared to all other airlines I’ve been on. I have flown EVA, Cathay, Asiana, British Airways, and many USA brands. Cabin attendants were also efficient and professional.

On time departure and exceptional customer service during the entire flight.

Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.

I think the business class service has declined as compared to how it was years ago. I am not a fan of the hello kitty graphics. Boarding was long and not well organized. The lounge in Taipei was not very good, the food was very poor. Did not live up to many international business class lounges.

Good experience but could be better for people with injuries and needing extra assistance

Amazing crew, excellent food, business class seats seem a bit dated but are super comfy even for a very tall person. If continuing onto Taipei, the stopover in Bangkok is a bit annoying (queue at security) though the lounge is decent.

Only one Hindi movie from LA to Taipei and same movie from Taipei to Singapore Why we call it entertainment when I have to watch one movie for 18 hours flying ?

Only one Hindi movie from LAvto Taipei and same movie from Taipei to Singapore Really horrible and we call it entertainment???

I wish the app was more user friendly. I wanted to upgrade my seats, but could not from the app. The gate agent said you can only upgrade from the website.

As a senior traveller it’s difficult to be seated all the way at the back

• Crew obviously hate their job • We were placed in the very back of the airplane even though we checked in 4+hrs before our flight • We were given food but since we were in the back of the plane, we were rushed to throw it away. • This was the most unorganized boarding experience. They just called “Group 1” to board and after that, it was chaos. Everyone was confused and they only spoke in Chinese.

The food was good, but we are not able to use earphones to watch a movie.

Great service. They could offer vegetarian food and do more to reduce waste.

I like the food, the crew and everything.!!! Except for the delay in our flight.

The staffs are very accomodating!!! The foods are good!!! The entertainment from manila to incheon was miserable because we need to use our own cellphones or own ipads.

Typical Asian airline - flight attendants like robots - start food orders at first row and get to the last row right aisle last - no food selections left. 30 minutes before landing demanding everyone put seats back into upright position, window shades open and God forbid you might have to use the restroom a full 30 minutes left into a 1 hour 45 minute flight. At least the flight was cheap - but that’s the best I can say about it.

Check in agent very rude, no greeting “Hi” or “ Thank you. Doesn’t direct where to go for gate info. In flight crew staff not friendly. Very disappointed ☹️

Very comfortable seats, delicious meals, and friendly and helpful staff

The flight was delayed for 2 hours, however, we flew home safely.

Everything is good, the only issue is the aircraft need to be upgraded

I recently had the pleasure of flying with Asiana Airlines, and I can confidently say it was an outstanding experience. From the moment I checked in, the staff demonstrated exceptional professionalism and warmth. The boarding process was seamless and well-organized, ensuring a stress-free start to my journey. Onboard, the flight attendants were attentive, courteous, and went above and beyond to cater to passengers' needs. The seats were comfortable, with ample legroom, and the in-flight entertainment options were diverse and up-to-date, making the flight enjoyable and relaxing. Additionally, the meals served were delicious and well-presented, reflecting a high standard of culinary quality. The airline's commitment to safety was evident throughout the flight, with clear announcements and a reassuring presence from the crew. Overall, Asiana Airlines provided a top-tier travel experience, and I would highly recommend them to anyone seeking comfort, quality service, and a memorable journey.

I’m glad to comeback after 7 years. Flight from LAX-ICN was excellent

Excellent service provided the flight crew. Food and drinks were very good.

Meal options for vegetarians can be provided… Nothing was offered for me for dinner.. crew just said no vegetarian option available and did even bother to provide any alternatives or something to eat.

Cathay has a great reputation, though it's baseline economy seating is nothing to write home about (and SE Asia flight passengers sometime lack 'routine stateside' etiquette). On the other hand, food was great, flight attendants were nice, and price was very good~

Not enough food for everyone. . Always run out of food when we ask

Customer service was exceptional. I heard it wasn’t a great airline, my opinion has changed after flying with them

It would be nice if they could have a choice of both gluten AND dairy free menu. Lots of people have problems with BOTH. I also could not get on their website to check. Phone verification issues etc( not all of us have our phones on roaming. I tried over an hour!

They charged me $900 to board my flight I already paid for just because I missed my previous flight. I do not recommend this airline by any means.

Mediocre. Nothing special. Bad airline food Never received the food I requested Slow response from ground staff concerning my wheelchair. I was left at a holding area and had to walk the distance to the gate. In Hong Kong

Was a nice experience, crews were nice and accommodating. My only complain is the super tight leg room for the economy class.

Bathroom was not cleaned as often as other airlines does. It was gross for a less than full flight capacity.

Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.

Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times

Make all food options available, than running out even before mid way through the service

Make the food options available, than running out even before mid way through the service.

Very old airplane with old and seat for business class

Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.

There is issue with first name and every thing is correct, and they did not onboard, it was really bad experience I recommend not to buy ticket and support team is very poor ever though online support is very bad

Plane is very old and not the same seating as online No per seat entertainment The large shared tv wasn’t working Didn’t provide headphones No announcements of departures or arrival from captain or crew

The staff were courteous. The best part is that this airlines has a place designated for prayer. As a Muslim it’s very important for me to be able to pray and the airlines facilitated this for me and others who were on the flight. The other great aspect of this travel is there was no alcohol served. I love this airlines

The entertainment system on my seat didn’t work for the whole length of the flight, staff was not helpful. Horrible experience. Its so hard to go through a flight from LA to jeddah with no movies.