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Headphone jacks worked poorly, seat recline was broken. Planes were rundown.

Delayed and missed connection, was not re-booked like other travelers so ended up being stuck for several hours due to no one handling my booking.

same as previous comments. i hate being on a plane that long. no problems w/anything else.

It was very nice. I will try to fly with Qantas whenever I can.

Terrible. 6 hour delay with no explanations and only 15 dollars in food credits. A disaster. I'll just leave it at that.

Much better than I expected for such a long flight.

Flight was cancelled about 1.5 hours before departure. Replacement flight provided scheduled 1 hour later. Late boarding, late departure and arrived Melbourne nearly 2 hours after originally scheduled.

Good - better than other airlines in terms of food and seat comfort.

It’s a very long flight and there are so many people on board. Perhaps a warm washcloth now and then to freshen up

The crew was very helpful to my family, especially when my daughter became sick during the flight. Will fly with them again.