The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
Being a platinum member, no attention given. No towel or tissue provided.
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
Connection coordination with Star Alliance partner could be better. Lots of check in setup was not interlinked between operators.
The next flight, Frankfurt to Washington, was the slowest most disorganized boarding and due to that flight was 3m min late and people missed connections
Luggage management is poor, my missing luggage is still lingering.
Crew was good. Check-in and boarding was terrible. Family wasn’t seated together. Online check-in wasn’t available.
Flight was delayed due to weather and clogged toilet. Had to deplane. Flight was 3 hours delayed. Crew was awesome and offered water and snacks.
I would’ve liked to have made that flight so I didn’t have to go to Munich and have a 24 hour travel day
Terrible. They canceled our flight home after a two hr delay because after cleaning the plane the crew timed out. Offered no help with hotels, saying all hotels were booked. Only way to get help was via an online chat. Land crew were rude, uninformed, and could care less when we explained this was creating a medical emergency, referencing us to the airport doctor if we wanted help. We got booked on non direct flights for 48hrs later. Absolutely horrible customer service.
