Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
The plane was clean and well maintained the crew members were professionals and friendly and the food was good
Flight was delayed by and hour but were informed beforehand
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
We had to deboard using stairs. Why didnt you have the aero-bridge?
The ground staff on Islamabad is horrible. The on board services are excellent.
We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please
Nothing, all that I know is that I will never travel with Emirates again Qatar is were I belong. You guys should send someone over to experience what true acomadation is, Emirates has the worst food that I ever eat on any airline ,even jetblue has better food and snacks that curry Indian garbage you guys serve just make people sick.
We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane
The flight was nice and on time. The comfort can be slightly better in business class
Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family
Should have had business class line in immigration. Food quality suboptimal
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
The staff were wonderful but the seats weren't very comfortable for a bigger guy like me.
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
Etihad flight sector is a local . .give the same quality upto destination
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
Liked leg room Disliked unable to book to sit with my family on same flight without paying extra
One of the worst check in process at the DIA as well as the boarding counter Changed seat at the last minute and assigned middle seat while I paid for window seat. Requested many times but to no avail . horrible customer service and very poor process Requesting refund for seat that was changed last minute
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
For me it was a good experience… thank you Turkish Airlines
The flight was delayed both legs of the journey. The seats were cramped.
Good service, the airline also provided a traveling kit bag (tooth brush, socks, slippers, visor for sleeping).
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
Check in was not available online. It was super long line to check in
Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers
Turkish airlines always is an excellent airline, bottle water, comfort kits were provided. Decent food on board, friendly staffs.
