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I recently travelled in Business Class with Qatar Airways, and overall, it was a pleasant experience. The cabin crew stood out for their kindness and professionalism, making the journey truly comfortable. The food exceeded expectations and was exceptional in both quality and presentation. The boarding staff was courteous, though I would like to mention that the staff member responsible for checking tickets during boarding could benefit from additional training to be more welcoming. A warm and hospitable approach would enhance the passenger experience significantly. However, one aspect of the journey was particularly frustrating. The in-flight entertainment system was disappointing, as the headphones provided did not work at all due to a loose connection. This significantly impacted the experience, especially since the flight also lacked Wi-Fi service. Addressing these issues would greatly enhance the overall travel experience. Lastly, I would suggest implementing a section-wise boarding process to streamline the boarding experience and minimise potential challenges. I appreciate the efforts Qatar Airways puts into delivering high-quality service and hope to see these improvements implemented in the future.

Well organized boarding, efficient and on time. Nice crew on the plane. Thank you!

No difference between US airline and Qatar. Both cramp as many people. The airline seems to change planes without notice choice is seating when making reservations online doesn’t match the plane a passenger is on. Especially paying extra. Nothing special No different than US carriers.

Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.

Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.

Boston to Doha was great but Doha to Dhaka was the worst experience.

Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.

Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.

I had first class service from them. A little late taking off, but no major problem