Very bad groud crew taking bags less than 7kg Bad food Old plane
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane
A very disappointing flight on this Emirates business class. Staff were not efficient and service was not the e usual Emirates experience. Good was particularly bad with very dry chicken and drinks that I had to press call button before getting a drink as my food sat and continue to get cold.
The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep
Worst trip ever from the beginning to the end I will never travel with that airline again. I made a big mistake by not going with my regular schedule flight with Qatar airline. Even underpriced cheat me of my 134 dollars I paid for special seats and they kept my money and didn't pay the airline for the seats for me.
The crew were friendly, dressed professionally and helpful when needed. The food was good to very good. The seats were comfortable and entertainment selections were excellent. For that long of a flight Athens to Newark Economy is a little tight and the space became uncomfortable about mid-way. Next time I would try and get a Premium Economy seat. Especially for the return flight when one can be less enthused and tired. On the way to a vacation enthusiasm can outweigh discomfort.
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
I was not allowed to upgrade with miles whereas others were. That’s a pity
