It was very good and it was not my first time I always take Turkish air line for my travels
The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.
The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.
The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.
Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends
Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.
Inflight wi-fi is below par and difficult to access.
The inflight Wi-Fi was poor or non-existent however the entertainment system was good. The staff are good and effective but don’t really relate well to the travellers (a smile and a “how are you” would not go astray). Not the worst airline, but if they improve they could be leaders.
I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.
Great service, great food, and comfortable business class seats... Friendly and professional flight attendants and ground crew, overall 5 star experience!