Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Boston to Doha was great but Doha to Dhaka was the worst experience.
The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
Being a platinum member, no attention given. No towel or tissue provided.
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
It was good. Just that the seats could not be reclined. The people behind were not ready to let the chairs be reclined
Nothing wrong with the flight itself. But due to 2+ hrs waiting in immigration and the additional security checkup in O’hare, I nearly missed the flight.
Very friendly staff. The flight was on time. Need a bit heavy covers/blankets. It can get colder with a thin blanket.
Poor and identical to the first two legs, except for the crew who were patient, professional and of pleasant and jovial disposition!
It was fine. The flight attendant appeared to be in a bad mood but everything was fine.
Good plane, crew, and flight. Boarding was a bit chaotic. Bathrooms were unacceptable. United DESPERATELY needs a new terminal at IAD.
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
Left late after one day delay. Even after we were called to board we stood in line for 30 minutes. Seemed disorganized.
Exceptional, I’d like to specifically recognize Robert for his outstanding customer service. He is professional, pleasant, and personable.
No cooked food. Crew was not friendly and not that helpful