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Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks

The seats were more narrow than at other lines. Food was mediocre (economy class)

The crew have great customer service but their economy seating isn’t the most comfortable for a 220lbs+ guy and the food wasn’t bad, but wasn’t exceptional, either.

Food option Hindu veg to Hindu non veg request was unheard

This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.

The booking experience was bad. Our six character booking ID number disappeared the day before the flight, We could not find out what happened or what was the status of our flight, scheduled for the next day. We finally found the right number to contact Singapore Airlines on the matter (not easy). The Singapore agent worked through the issue in a little over thirty minutes on the phone, the day before the flight. That was great. I'm very happy with Singapore Airlines and their performance. Contact with a competent person on the matter was near impossible. It seems no one in business these days wants to deal with customers once they've pocketed the money. There were resellers, including Kayak, involved in the chain. When we finally got through to Underpricer, we did get a return call that could have proved helpful. But by that time the matter had been resolved by the Singapore agent. Majestic Vacations, the reseller who received the payment was less than worthless. That's just a fast buck operation. Ugh.

Could not really fault anything. We had a really short time between flights (about 45 mins), and had to get across the other side of the terminal. But we made it and crew were helpful. Food was good and service for the kids was great.

On time, friendly staff and decent food. Would definitely recommend.

Didn't like much at all Nowhere near enough legroom, narrow seats. Aisles not wide enough for safe food trolley access and husband had his knee hit cos not enough leg room. Would take a lot to convince us to fly Singapore Airlines again which is a pity cos it was always our go-to airline

A 16 hour flight from Singapore to Los Angeles had only 2 meals. Please make it 3 meals.

bad… no veg food was provided eventhough i pre ordered special meal

Not enough food for everyone. . Always run out of food when we ask

I was amazed at how clean Cathay Pacific planes were compared to our US domestic airlines. Everything was great all but the food service I was just okay with. Shorter flights with other airlines usually provided more meals and snacks that I have been on. Almost a 16 hour flight just two meals and no snacks with Cathay Pacific. Even ran out of what I wanted for one of them. Other than that top notch!

Cathay was not the problem. The problem was the customer service from Kayak/Underprice. Will never book through Kayak again.

The crews were smiling all the time with soft tunes when they spoke; the food was excellent. Thank you!

Cathay flight was fine, Amsterdam airport was a nightmare, spent way too much time walking to our next connection, no travelators.

They charged me $900 to board my flight I already paid for just because I missed my previous flight. I do not recommend this airline by any means.

Mediocre. Nothing special. Bad airline food Never received the food I requested Slow response from ground staff concerning my wheelchair. I was left at a holding area and had to walk the distance to the gate. In Hong Kong

From BOS to HK, the crew had pushed me to choose the pasta for meal multiple times. It was a bad experience. Without this, everything was good.

The crew is amazing, very attentive. They went above and beyond when we had a small spill. the food on this trip was not nearly as good as other Cathay flights. The economy seats are very comfortable, but when the person in front of yo reclines, you need to recline to see your screen or be comfortable.

My finger has been hurt by seat, but no answer from you.

Great ride! arrived safe and sound. Everything was great altho its still uncomfortable seats too small space to pass through in.

Not much legroom in economy seats and aisle. Bathrooms are not maintained well. Staff can be friendlier. Food is barely edible.

The PAL employee who assisted my minor children went above and beyond her job and our expectations! Sophia was kind, courteous and made sure my children were taken care of!

Service was good but food needs maybe it’s just me Cause I am a foodservice supervisor more menu Sampling to get better quality when packed to be reheated . Vegetables are already dark and over cooked and breaded entrees are not the best choice I guess . All airlines meal service doesn’t appeal To me.Cause this trip I’ve used 4 different airlines and nothing good in all of them food wise. Thanks

Overall it’s very acceptable I will gave an A.

Food was satisfactory, movie monitor not working. Other than that on time and pleasant crew.

They were two hours late!! Threw everything else planned off.

Flight was cancelled and rescheduled to 205 in the morning at the peril of passengers. No hotels provided by the airline. Passengers left stranded at airport. Not acceptable. I was able to get a hotel at my own cost outside of the airport. No reimbursement. Won’t be my choice in for future travels.

Worst airline. They had 3 security checks just to get onboard and no notification prior. Had to throw away any liquid bought at duty free because one of the security checks was prior to boarding the plane. My onboard media console was not working, the flight attendant said they will check on it but did nothing. Pretended we did not ask for it to be rectified for a 17hr plane ride. Horrible experience. My first and last time taking Philippines Airlines.

exceptionally good with the particular flight because no delay. hope that happens for every flight

Boarding had us in a tunnel with no AC for 15 minutes. Not planned well. And you have to pay for water, get at airport

Kind of worried due to typhoon but yeah we can't do about nature thing. So okay naman kudos to all crews and pilots for the safe landing.

it was good experience though we wait for a minutes in the railday due to no available parking. Keep it up all..

I was memorable! THIS FLIGHT WAS ALL ABOUT WAITING! WAITING TO BOARD SINCE FLIGHT WAS DELAYED. WAITING IN THE RUNWAYS NO AVAILABLE PARKING BAY. FOR THE LAST TIME WAITING FOR FOOD COMPENSATION

Can buy food instead of online order. Maybe limit the meal so no waste.

Great it a good airline but no food or entertainment as it’s a airline

Bags lost for the second time. Will not fly with Cebu Pacific again.

Very good no problems with this airline friendly staff at checking ask you where you want to sit left on time everything easy, it’s a budget airline no food or entertainment unless you buy on the flight but who need food etc on a late night flight.

Delays on the tarmac, uncomfortable even after paying extra for premium seats. Bags lost in transit, no compensation provided

Not a frequent user of their website booking. Booked my check-in baggage and only realized that I did not book my check in baggage for return flight. The receipt was not clear in identifying that as well. Was charged exorbitantly at check in counter. Bad taste for sure when it is a business trip and not leisure trip. Baggage was delayed for more than an hour at belt back in SG.

Boarding took forever. It's also weird that we paid more (for preferred seats) to get on the plane last. Inflight WiFi never worked the entire trip. I want my money back.

The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..

WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.

Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.

The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.