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Priority boarding for Silver and Premium Economy was very disorganised, in fact, non-existent.
Priority boarding for Silver and Premium Economy was very disorganised, in fact, non-existent.
Worst trip ever from the beginning to the end I will never travel with that airline again. I made a big mistake by not going with my regular schedule flight with Qatar airline. Even underpriced cheat me of my 134 dollars I paid for special seats and they kept my money and didn't pay the airline for the seats for me.
We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful
The flight experience was good, but connection time was cut shorted because of delayed start.. it would have been helpful if the flight showed which gate/terminal we need to go for connecting flight and flight timing was less than 30 minutes to connect which made ourselves stressful to catch next flight 😔
On the DXB to IAD flight, missed the snack between the meals again...
Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.
Meals were delicious, however I got hungry between dinner and breakfast.
It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.
The boarding experience was worst ever. Single aerobridge used for boarding and deboarding which led to lot of chaos. Food options were not great. First flight delayed by more than 3 hours which led to missing of the next flight we were stuck at Dubai airport by more than 6 hours
Superb check in, lounge, boarding and flight experience. On time departure and before time arrival. Couldn’t have asked for more
The seats were more narrow than at other lines. Food was mediocre (economy class)
Food option Hindu veg to Hindu non veg request was unheard
This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.
The staff were amazing and very kind. The seats recline a little too far back and are up close when sitting behind.
The booking experience was bad. Our six character booking ID number disappeared the day before the flight, We could not find out what happened or what was the status of our flight, scheduled for the next day. We finally found the right number to contact Singapore Airlines on the matter (not easy). The Singapore agent worked through the issue in a little over thirty minutes on the phone, the day before the flight. That was great. I'm very happy with Singapore Airlines and their performance. Contact with a competent person on the matter was near impossible. It seems no one in business these days wants to deal with customers once they've pocketed the money. There were resellers, including Kayak, involved in the chain. When we finally got through to Underpricer, we did get a return call that could have proved helpful. But by that time the matter had been resolved by the Singapore agent. Majestic Vacations, the reseller who received the payment was less than worthless. That's just a fast buck operation. Ugh.
Fantastic patience when one of the passengers behind me was an absolute horrible, horrible person and the girls just kept smiling and doing their job with patience and kindness. Well, done to the crew.
Could not really fault anything. We had a really short time between flights (about 45 mins), and had to get across the other side of the terminal. But we made it and crew were helpful. Food was good and service for the kids was great.
Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them
On time, friendly staff and decent food. Would definitely recommend.
Overall good experience, convenient Changi Airport, even the layover was long.
I enjoy flying with Thai Airways, however their B788 business class configuration is quite dated. Additionally , while the service is always friendly and efficient, I’m getting tired of the same “usual suspects” when it comes to food choices. Since it was a lunchtime flight, what about some gourmet sandwiches or some type of salad dish for the main course? The entertainment options are also quite limited and this is not unique to TG, so much so that given the short duration of the flight I ended up not bothering with any entertainment. Finally, despite signs around the cabin advising wifi available, I was unable to con-net and in fact I’ve never been able to connect on any TG flight over the last year or so - what’s the go here??
Always liked Thai Airways but in the past they have been very expensive, not being a millionaire just yet, I will use cheaper airlines. Bangkok to London £370 11 hours 45 mins. Old plane but ok. Lovely ladies on board, very polite. Food was ok. Will always use them if the price is right.
Could have been better. I prefer Thai airlines only but it hasnt been reliable.
Service on board was excellent. Flight attendant was very helpful. I wish the website is more functional. I can't even choose seats online and had to call the customer service. During check-in at the counter in CGK, I saw a printed page about paying for the bulkhead and exit row seats, so I asked the staff at the check-in counter. I was told that the flight is full and there isn't any seats available for paid upgrade. When I boarded the plane, I saw so many bulkhead and exit row seats empty and asked the flight attendant. He allowed me to purchase the upgrades on board. It would have been nice if I could purchase the upgrades ahead of time, eg. During online check-in or bag drop at the airport. The economy seats in the A350-900 are arranged in 3-3-3 configuration. Seat width is a bit tight for me.
Overall things were very good and orderly. The food was very good but I want able to get a second drink very easily, so that could have been better for services. The seats seemed to be lacking legroom but I'm also 6'1" so I'm used to wanting more legroom but the plane seemed smaller then others when it came to legroom. My kids all enjoyed the entertainment as did I so that was perfect!
The flight attendants ignored us several times which was annoying. The sandwich thing wasn't very good but it's only an hour flight, it would have been better to have entertainment over bad food.
It was good overall. At 6 foot 1 it's hard to say anything seat on a flight is comfortable but it would be nice to have more legroom. The meals were good but would have liked to get wine much sooner.
Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.
The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Doha airport is huge , takes long time to reach gate .
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
In never flown this flight, because my flight coning from Barcelona was delayed.
Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.
Etihad flight sector is a local . .give the same quality upto destination
1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served