Really good food and service. Qatar Airways is again and again provided an exceptional experience.
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
The boarding experience did not follow the Zones that were listed on the boarding passes. This was a two-level aircraft with many passengers. Because zones were not called out by the airline staff, there was simply a mob trying to board and it was not a pleasant experience.
This flight was a very good trip for us. The crew were very friendly and helpful. They made arrangements for my husband to have assistance in boarding. We were not expecting a meal, so it was a pleasant surprise on this short flight to have a meal and beverage from a very courteous crew.
All great, because I was given a seat with extra legroom on this part of my trip.
I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.
Very efficient and professional staff. Food was good and so was entertainment selection.
As good as you can expect an economy flight from Europe to Australia to be. Nothing agains Qatar, just feels like every new generation of plane gets tighter.
Paid $10 for wifi for full flight duration and the wifi wasn’t available after initial 2 hours
Seated in row 6 you are separated from business class close to the toilets. The is a high panel in front that obscures forward viewing, coupled with no window view. Service is limited as the area is not in view of the attendants. It is closer in proximity to economy than business class.
It was a red-eye, but the flight felt surprisingly quick. The seats were very comfortable, and that made resting much easier. I also want to thank the gentleman seated next to me, who graciously moved so my mom could sit beside me. We slept almost the entire way. The cabin crew was respectful in not disturbing us, while also being courteous and professional throughout. Thank you, United.
Comfort, don't think I will fly United again not worth the money to be packed in like a sardine.
Awful. No counter attendants. No dinner offered due to delays.
2000 USD for a 10 hour flight on the worst seats I've ever flown in.
The head flight attendant made the trip excellent. He was very accommodating.
It was okay, the food was good, but after the landing there was not enough time for luggage and security to catch a connection. It was crowded on board.
Staff are not helpful, our flight was cancelled due to aircraft problem
Same thing as flight from Pheonix to Newark. Uograded and Promised extra leg room and when I got to the seat it had none.
Unfortunately weather delayed our flight waiting for our plane to arrive and due to a little snow time was needed to deice the plane so departure was very delayed and I missed the connecting flight
Check-in, boarding and the flight from Phoenix to Houston was quick and easy. The flight from Houston to Shreveport was delayed 5 hours. It was frustrating but I think United handled it the best they could.
