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Most of my flights were late; limited notification by Airline representatives, poor entertainment system. Dirty cabins.

On Turkish it is all about the food and the service. I am overwhelmed with the quality and variety of the dining service offered on business class. I prefer the updated A350 to the older B777 cabin layout, but both are comfortable. Flights left and arrived on time with updates from the captain. I will definitely fly with them again.

Food wasn’t good but not their fault as I should have pre selected

It was disapointing during the wait in Cancun. It took several hours to clean and they told us during that time we could not stand, use the bathroom, have service etc.

flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work

Very nice and friendly crew. Boarding system can be improved.

Love that they had a bassinet for our child during the flight. Thank you for that big time.

Food was horrible and not suitable the world famous Turkish cuisine and hospitality.

The seat in the 787 was broken and did not keep us in the upright position. Also the entertainment system was broken for some channels and only had audio and no visual display.

My flight from Washington, DC to Istanbul was close to excellent. However, my Turkish flight from Istanbul to Johannesburg South Africa was outrageously horrible. The flight was delayed three times and we did not get proper notification of the delays. We then missed our connecting flight in Johannesburg and right now we are struggling to get reimbursement for the overnight hotel cost that we had to then incur in Johannesburg and the new flight tickets that we had to purchase as a result of delays