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If you do go through one of the toll gates around the area the credit card you used to book and pay the deposit for the vehicle collection will automatically be charged. To get a statement of those charges you can access the Highwall Toll Authority website directly from the car agents website and request a statement. You can also request a statement in person from the representative at the customer desk at Tucson Airport at the time of your drop off.
You will have access to two payment choices when it comes to fuel. Both start with the hire car having a full tank of fuel at the time of collection. The first being to pay at the time of the rental, this option allows you to pay for a full tank of fuel at the time of collection and return the car with whatever amount of fuel is remaining or none when returning the car. The amount of the tank of fuel can vary depending on the car and the current cost of fuel. The second option allows you to refill the tank and only pay for the amount used during your hire period.
Most car hire agents at Tucson Airport do allow for a pet. The conditions are that your pet needs to be in an appropriate pet carrier box whenever in the car. The car must be completely free of pet hair on its return, or you might face a cleaning charge. Pets used for disability support do not have to be in a carrier whilst in the vehicle.
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Tucson airport are Alamo (8.6, 60 reviews), Dollar (7.1, 77 reviews), and Budget (6.1, 90 reviews).
Car rental companies that offer shuttle or pick-up services from Tucson airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, and Thrifty.
One location in Tucson Airport
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Reviews
10.0 Wonderful
Anonymous, Mar 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Mar 2024
Compact SUV
10.0 Wonderful
Anonymous, Dec 2023
Compact SUV
6.0 Okay
Anonymous, Nov 2023
Standard
10.0 Wonderful
A, Nov 2023
Full-size
10.0 Wonderful
Anonymous, Mar 2023
Pickup Truck
One location in Tucson Airport
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10.0 Wonderful
Buffy, Oct 2024
Minivan
10.0 Wonderful
David, Mar 2024
Intermediate
8.0 Very good
Anonymous, Nov 2023
Intermediate
8.0 Very good
Anonymous, Jun 2021
Cons:
The rental agency entered the wrong time for return, am vs pm... Also did not have available the car class booked, a Toyota Corolla vs the requested VW Jetta, a standard rental vs a compact rental, still charged as a standard rental did not even mention they didn't have the proper car. Just a disappointing rental in general, even if the car was nice, it was not what was booked.10.0 Wonderful
Grace, May 2021
Cons:
Not a thing. We were completely satisfied. And thanks to you, Kayak, for getting us a good deal!10.0 Wonderful
Karen, May 2021
Pros:
We had a bit of a wait to pick car up due to bad timing. But then we were upgraded to a mustang convertible due to low number of vehicles left. Not a bad deal. 😊 Drop off was painless.One location in Tucson Airport
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2.0 Poor
Anonymous, Nov 2023
Pickup Truck
2.0 Poor
ramsey, Oct 2023
Economy
10.0 Wonderful
jeff, May 2021
Cons:
everything was great8.0 Very good
A, Apr 2021
Pros:
Staff friendly in Tucson, but understaffedCons:
Very poor experience at sky harbor drop center. Not enough busses to take people back to the terminal10.0 Wonderful
Elyssia, Feb 2021
Pros:
Free upgrade due to longer wait in line and a free trade when the upgraded car did not meet our needs.Cons:
I had to wait to give my keys to someone for drop off and let them know I had a full tank. I think they could do a more automated drop off.2.0 Poor
Anonymous, Jan 2021
Cons:
Well for starters when you rent a car from a 3rd party site apparently they don’t tell you about all of the charges. That’s how they make it seem so cheap. Then when I got the car shortly there after I got a flat tire not a huge deal except that I waited on hold with roadside assistance for over an hour trying to get to talk to anyone and never got through. At the same time my fiancé was calling every enterprise (because dollar and enterprise are the same thing apparently) and all of the stores went straight to voicemail. Finally we gave up and I put the donut on (can’t even get a full-size spare) and drove back to the location that I got the car and had to swap it out for another one. This put a solid 4 hour delay in an already very very long trip with a temperamental 4 year old in the backseat. Then when I returned the car I got hit with an extra $80 in taxes and fees which according to the first receipt I had already paid. And to top it off I still haven’t gotten my security hold back...One location in Tucson Airport
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8.0 Very good
Anonymous, Oct 2024
Minivan
2.0 Poor
Anonymous, Sep 2024
Economy
2.0 Poor
Anonymous, Sep 2024
Compact
2.0 Poor
Anonymous, Aug 2024
Luxury
6.0 Okay
Anonymous, Jun 2024
Minivan
8.0 Very good
John, May 2024
Intermediate SUV
One location in Tucson Airport
One location in Tucson Airport
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Standard SUV
2.0 Poor
Stephen, Sep 2024
Supplier choice
10.0 Wonderful
Anonymous, Jun 2020
Cons:
Reliable6.8 Okay
Anonymous, Mar 2020
Cons:
Pick up was frustrating. I felt the agent was unwilling to discuss my needs in a vehicle. ‘Manager’s Special’ was unclear. I received a large truck - my vacation included transporting a handicapped person, so my arrangements changed. The agent’s response ‘ we can change it, for a few’ was off putting. I just left. On another note, my drop off experience was wonderful, the staff was friendly & efficient. I would have given pick up - unhappy, low score Drop off - excellent.10.0 Wonderful
Anonymous, Feb 2020
Cons:
The Tucson airport location did not have signage when exiting the row as to the direction to exit the airport7.6 Good
Anonymous, Jan 2020
Pros:
Easy to get the rental picked up and dropped of quickly and efficiently. Very friendly staff.Cons:
The truck I rented was pretty badly scratched up on the driver side and it wasn't notated on any print outs I was given, nor did anyone do a walk around with me prior to me driving it off the lot. Additionally, the truck looked like it had barely had a wipe down and smelled like someone had definitely been smoking in it, but had tried to aerosol it away. Maybe notate known vehicle defects on the receipt or an additional print out so it's documented for everyone's sake.One location in Tucson Airport
Locations in Tucson Airport
7275 South Tucson Blvd Ste 145
+1 520 294 3662
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Reviews
2.0 Poor
Anonymous, May 2024
Economy
10.0 Wonderful
Mike, Mar 2024
Intermediate
6.0 Okay
Anonymous, Apr 2021
Pros:
StaffCons:
Hail damage car, couple accident spots4.0 Mediocre
Anonymous, May 2023
Economy
4.0 Mediocre
A, Mar 2023
Economy
2.0 Poor
Anonymous, Feb 2023
Compact
One location in Tucson Airport
Locations in Tucson Airport
2340 E Elvira Rd
+1 520 434 3400
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Reviews
2.4 Poor
Anonymous, Feb 2020
Pros:
Easy drop offCons:
The staff arrived late to open and had to set up before helping customers. Should be there early to set up before opening. Ordered full sz suv but got small kia that did not fit the 7 paasengers and 4 luggage that was expected.6.0 Okay
Naveen, Feb 2020
Pros:
Staff was very friendly.Cons:
They close 5 pm and I don’t have that info . I called them no answer so I called Uber and then pickup my car next day . Spent lots of time and money for Uber.2.0 Poor
Anonymous, Feb 2020
Pros:
NothingCons:
I had to worst experience with this transaction. I entered the dates for my rental incorrectly. I needed Thursday to Sunday. I made a mistake and entered Friday to Sunday. I realized it right away and tried to contact you. Of course there was no way to contact you. Since you book through PriceLine I finally got in touch with them. They were NO help at all. I simply wanted to add one more day to my rental. I wanted to PAY MORE MONEY to add one more day and they would not help me at all. Their only optioins were to cancel and pay a cancellation fee of $49 or keep the rental, create a new booking for the one day, pick up that car, bring that car back the next day and pick up the other car. Absolutely ridiculous! I ended up just cancelling. And I will never use your service again. I'd rather pay more than go through this again.6.0 Okay
Lauren, Jan 2020
Pros:
The price was good for a day rental split between the seven of us using the mini-van for the day.Cons:
I've rented many cars before and the staff person was pretty blase and didn't explain pretty normal things to explain well. For example, as he handed me the receipt he just, here's your total, with the deposit.". Now, I know how a deposit for a rental works, but let's say you didn't, let's say it's your first time. What I've heard other associates say in the past is, "You'll notice a deposit of $200. You'll see this on your credit card balance, but once you return the car, this amount will go back on your credit card with 1-3 business days, so no worries, we aren't charing you $200! This line here is your total." It's little details like that. Another example: He offered us the option of two different models of mini-vans. Not being familiar with mini-vans I asked for his opinion/suggestion. He said, "I'll put you the Chrysler,". I said, "Oh, any particular reason?" He just kinda looked at me and said, "Well, it's a mini-van, like you wanted, right?" Um...I was hoping to hear, "Oh, I like the Chrysler better because it has more leg room," or "they're both comparable vehicles, so I think you'll like either," SOMETHING! He totally didn't have customer service 101 down. It did seem he was there by himself, in which case he could say, "I'm sorry I'm going through this so quickly with you, I'm here alone today, and I have all these people to help, so I'm just trying to help you as efficiently as possible,". He just didn't seem like he understood customer serivce. Also, I notice that almost all rental car places don't disclose important info to check BEFORE you rent: Cost of adding a driver (even though when I called I said I wanted to do that and they said, "yes we can do that) but price was never mentioned, can you leave your own vehicle there or not (not all rental cars will allow that!), etc. This is a general complaint to the enitre industry.7.2 Good
Anonymous, Jan 2020
Cons:
A newer car. This car had 40,000 miles, a scratch, and soon needed an oil change.9.2 Wonderful
Mike, Dec 2019
Cons:
Only single person working, had to wait in long line.One location in Tucson Airport
Locations in Tucson Airport
7275 S Tucson Blvd Ste 125
+1 844 370 9823
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One location in Tucson Airport
Locations in Tucson Airport
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No reviews available
One location in Tucson Airport
Locations in Tucson Airport
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One location in Tucson Airport
Locations in Tucson Airport
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Most popular car type | Economy |
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