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Once you are ready to return your car, head to the car rental counter. The handover process for car rental at Longview East Texas Regional Airport is simple, it's just a matter of signing the rental agreement to verify that you've returned your car in good condition. To avoid any problems with your itinerary, it is important that you return your vehicle on time. If for some reason there are delays in returning the car or you have gone over the allotted mileage, be sure to make a reservation before dropping off your rented vehicle at East Texas Regional Airport so as not to impose any additional charges.
Documents required to rent a car at East Texas Regional Airport include a valid driver's license and passport, with photocopies. You will also be required to have a photo ID that proves the renter is 18 years old or older. Other countries have different requirements, so be sure to check if your country needs any additional documentation. It’s recommended to have an International Driver’s License on hand. Some car rental companies may also ask for a credit card in order to charge any damages.
The car rental center is located at the lower level of the airport. This location is easily accessible from the airport's terminal. You can access it from the airport's parking garage. Alternatively, you can also take the escalator to its location. The center stands out with its blue and yellow facade. The counters are conveniently located near the entrance.
The amenities at East Texas Regional Airport rental car center include a baby changing room, vending machines for drinks and snacks, ATM machine (US dollars only), and luggage carts. It also has spacious restrooms and a designated smoking area. The parking area is located in an underground level with self-parking. Other client-friendly services are the free shuttle service to the terminal and rental car pick-up.
Car rental companies that offer shuttle or pick-up services from Longview East Texas Regional airport to off-airport locations include Avis, and Budget.
One location in Longview East Texas Regional Airport
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10.0 Wonderful
Crescencio, Oct 2023
Economy
10.0 Wonderful
Chris, Jan 2021
Pros:
Good clean fast service10.0 Wonderful
Erik, Oct 2020
Pros:
small airports, easy rents processCons:
nothing10.0 Wonderful
Anonymous, Dec 2022
8.0 Very good
Michelle, Jun 2022
One location in Longview East Texas Regional Airport
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10.0 Wonderful
Tina, Aug 2020
Pros:
EverythingCons:
Nothing4.0 Mediocre
Anonymous, Dec 2020
Pros:
Longview staff excellent and helpful, car was in terrible mechanical shape, and left driver stranded alone on a dark stormy highway for hours, undriveable. No roadside assistance given. Later, car locked itself while running with keys in ignition, locksmith finally found by a relative, car unlocked and driver charged $120...These issues happened in the Leesville area, over the weekend, and the Leesville office refused to help her. She ended up having to pay 544.00 for repairs to the rental in order to be able to drive safely back to Texas.Cons:
Roadside assistance...and emergency assistance services for mechanical breakdown...2 locations in Longview East Texas Regional Airport
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2.0 Poor
Chris, Jan 2021
Pros:
NothingCons:
Had a vehicle they told me they did not have one after they showed one online7.6 Good
Nicole, Sep 2020
Pros:
Pick up and drop off was simple and quickCons:
The car was def not cleaned on the outside, the inside was mostly clean but a few spots could be seen.4.0 Mediocre
Anonymous, Aug 2020
Pros:
The staff at the longview location was great. Very nice.Cons:
The longview location is dirty and off putting. Will never rent from there again. The car itself was just ok. We used it for a cross country road trip and it was pretty uncomfortable. We found a precious passengers lease agreement in the glove box, so not a very thorough clean. The fees that Hertz charges is absurd. I typically use Enterprise but Hertz was cheaper for this specific trip. Won’t make that mistake again. Too many hidden fees. $6.95 per toll fee on top of the toll itself....Enterprise charges no extra fee. $9.99 per gallon for gas is absurd. Enterprise something like $3 per gallon. Get it together, Hertz.2.0 Poor
Anonymous, Jul 2020
Pros:
Nothing no one was willimg to accept responsibility you rented me a car online that didn't existCons:
helped me to find a car that day2.0 Poor
Anonymous, Jun 2023
Minivan
6.0 Okay
Anonymous, Apr 2022
5 locations in Longview East Texas Regional Airport
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10.0 Wonderful
Lauren, Jan 2021
Pros:
Staff was very clear about directions with the car use and drop off, pick up and drop off were easy.Cons:
This Enterprise seemed understaffed both at pickup and drop off, phones ringing and people waiting in line. The staff were efficient but I think they could use more people on the floor to help customers more quickly.2.0 Poor
Justin, Dec 2022
One location in Longview East Texas Regional Airport
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