Book Hertz car rentals in Palm Springs

Reviews for Hertz in Palm Springs

Recent reviews

Traveler rating

Wonderful

28

Very good

13

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

8

Find reviews that mention:

pick up the carrented a car

car availablefriendly staff

car was cleanpick up and drop

10.0

Short line-up compared to other companies, good person at the front desk and fast and easy return, Price is my only complaint but that is with all rental companies.Reviewed Mar 18 2024

review from

10.0

The customer service rep was very helpful and knowledgeable.Reviewed Mar 7 2024

review from

10.0

We couldn’t have had a more perfect experience. I will always go back with Hertz.Reviewed Jan 15 2024

review from

10.0

Very good but the global cost all inclusive is very difficult to predict.Reviewed Jan 7 2024

review from

2.0

After reserving my vehicle with a debit card via the pay later option when I tried to pick up my car at Palm Springs airport the Hertz employee told me because I didn’t have the CREDIT card I used to make the reservations I could not pick up the car and I could not get a refund. I had to have a friend reserve the car under his name and pay an additional fee to add me as a driver even though I was the one that reserved for and paid for the car. Again, I made the reservation with a debit card, but it hurts. Employee refused to accept the card that I used to make the reservation even though that is the policy.Reviewed Dec 30 2023

review from

2.0

I arrived to only be told that I would be charged an additional 800 dollars on top of what I already paid online. I felt like I was being scammed for more money. I ended up paying 450 usd more than my quoted priced online when booking and paying. I feel very taken advantage of. Will never book again through Kayak or through this company. Disgraceful service and they should be ashamed.Reviewed Oct 24 2023

review from

8.0

not very happy with the bill at drop of wasn't expecting more feesReviewed Oct 14 2022

review from

10.0

Very efficient.Reviewed Jan 1 2022

review from

6.0

Car made a lot of noises and didn’t appear to be properly maintainedReviewed Dec 29 2021

review from

2.0

The process of purchasing through Kayak was simple and convenient. However the service and response from the Hertz "partner" was the complete opposite. I had to cancel the second week of my reservation because of an illness (that turned into the eventual passing of a family member). Hertz was non-responsive to my request for a refund and was even less helpful when I finally submitted supporting documentation at their request. I changed my request for a refund to a credit when I return there in a few months, and my request seemed to vaporize! Deeply disappointed with the Hertz response and will not return to such a heartless organization. To the contrary, my dealings with VRBO over cancelled accommodations (which involved much more significant dollars) cold not have been more empathetic or convenient. Shame on Hertz and way to go VRBO!Reviewed Dec 21 2021

review from

10.0

Nicest customer service reps and best prices.Reviewed Dec 18 2021

review from

10.0

Best price by far among the major players in car rentals. Booked online, then straightforward pickup and return at the airport. Car was clean and perfect for my little vacation. Well done!Reviewed Dec 13 2021

review from

More

• What is the most popular rental car from Hertz in Palm Springs?

  Intermediate (Nissan Kicks or similar) is the most frequently booked rental car type from Hertz in Palm Springs.

• How many car rental locations does Hertz have in Palm Springs?

  Hertz has 1 rental location in Palm Springs. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Palm Springs airport (PSP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Palm Springs airport (PSP)?

  Yes