Book Enterprise Rent-A-Car car rentals in Washington, D.C.

Reviews for Enterprise Rent-A-Car in Washington, D.C.

Recent reviews

Traveler rating

Wonderful

11

Very good

8

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

12

Find reviews that mention:

car availableairport location

car was greatgreat experience

get the cargreat service

staff was very helpfulcustomer service

pick up and dropgreat customer

2.0

There were no cars available at the location and Kayak let me book one.Reviewed Oct 14 2024

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2.0

Went to location and was told there were no cars. Asked if they would honor the reservation and price if I went to another location 5 miles away but said they couldn’t or if they even had cars too.Reviewed Jul 26 2024

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2.0

I wasn’t even able to get a car even though I had a reservation! Your marajuana-smell filled establishment said I had to wait possibly 3 hours to even get a car!!!!!!! Absolutely horrible customer service. I will NEVER rent a car from enterprise again and will tell everyone I know in DC to stay away. *literally people rolling drugs in the waiting area!!!!! Shameful.Reviewed Jun 11 2024

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10.0

Great customer service!Reviewed Feb 24 2024

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2.0

I filled up the gas and they were trying to charge me. check your employee, someone is stealingReviewed Jan 1 2024

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8.0

Pros:Staff was friendly and car was really clean.Cons:The location is not where it says it is so I had to look around for it. Gotta update the address.Reviewed May 15 2021

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8.0

Cons:Instructions for when we return the car. (There was no one present, we never had any proper instruction on how to retrn the car, where to park, leave the keys etcReviewed Jan 29 2021

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10.0

Pros:Great car - thank you! Friendly representatives too!Reviewed Dec 27 2020

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9.2

Pros:Easy to pick it up, drop it off,Cons:The "needs maintenance" announcement always turned on when I started the car - very annoyingReviewed Oct 22 2020

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10.0

Pros:Very friendly staff and very easy drop offReviewed Oct 12 2020

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6.0

Pros:Convient location.Cons:Tires slid in the rain; staff were not very courteous in addressing my questions; funny smell in the car and cupholders, etc., were a bit dingy; extended time waiting for my vehicle to be ready during pickup time.Reviewed Sep 30 2020

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8.4

Pros:Both pick up and drop off were very easy.Reviewed Sep 29 2020

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More

• What options are available for parking my Enterprise rental car in downtown Washington, DC?

  There are numerous parking options in downtown DC for your Enterprise car rental, including garages and metered street parking. Metered street parking is the cheapest and easiest to find, costing $2.30 per hour, but parking time is limited to 2 or 4 hours, depending on your location. It is important to note that overnight, on Sundays, and on national holidays, street parking is free throughout the city. Garages are also safe places to park, though they are more expensive than street parking. Colonial Park, 1400 K Street NW, and 600E Street NW Parking Garage are some of the most popular downtown parking garages.

• Can I modify, cancel, or extend my enterprise car rental reservation?

  Enterprise car rental in Washington, D.C. allows customers to modify or cancel their reservations for free. For example, if your plans change unexpectedly and you no longer require the rental car, you can cancel your reservation through their app or website without being charged. If you've already reserved a car and want to extend your rental, go to their app and select "Call to Extend Your Rental." However, there may be a cancellation fee if you cancel at the last minute.

• What type of car is recommended for driving in Washington, DC?

  Traffic in Washington, DC, can be difficult at times, so consider getting a small compact car for easier traffic navigation and easy parking. If you're traveling with family or a group of friends, consider getting a larger vehicle, such as a minivan or a larger SUV. If you want to travel in style while on vacation, you can opt for a luxury vehicle or a sports car, as Enterprise car rental has a large selection of these vehicles.

• What is the most popular rental car from Enterprise Rent-A-Car in Washington, D.C.?

  Luxury (Mercedes-Benz Sprinter or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Washington, D.C..

• How many car rental locations does Enterprise Rent-A-Car have in Washington, D.C.?

  Enterprise Rent-A-Car has 9 rental locations in Washington, D.C.. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Enterprise Rent-A-Car have a car rental location at the airport: Baltimore/Washington airport (BWI)?

  No (According to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Enterprise Rent-A-Car have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes