Book Avis car rentals in Lubbock

Reviews for Avis in Lubbock

Recent reviews

Traveler rating

Wonderful

7

Very good

2

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

11

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8.0

Was great. But middle seat didn’t have a thing to click ur seat belt. Back seat on left side didn’t click in.Reviewed Aug 14 2024

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10.0

We arrived did the paperwork checked the car and we were on the road very quickly.Reviewed Feb 7 2024

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10.0

Quick and easy on pick-up and drop-off. Staff are super helpful and friendly! Also,.very knowledgeable!Reviewed Dec 20 2023

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2.0

Cons:It was not listed that we had to have a roundtrip plane ticket to pick up the car at the airport. Thus, we never were able to pick up the car.Reviewed May 19 2021

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4.0

Pros:The easy drop off if I had to pick some thing but I barely cared for that.Cons:I was told that I was going to get a certain type of car. When I showed up they offered me a smaller car. I needed a car with a trunk that’s why I picked the size car than I needed. She said that there was nothing that she could do but if I want to pay $20 extra a day I could upgrade to a Tahoe. I had something for a free upgrade and she refused to do it because she said that there was no stock but yet she was offering me an upgrade. I had to upgrade because the car they gave me could not fit anything since it was not the correct size and turns out the moment I got it, there was a death bottle under the seat and all kinds of other trash in the car. Even though the car was dirty which should be clean especially with Covid they couldn’t give me a different car so I had to deal with a nasty car that smelled like smoke. Overall I don’t think I would ever want to use Avis again. The lady was so rude from the moment I walked in. It definitely made you feel like they did not care for you as a consumer. This is the worst rental place ever, don’t waste your time in try another company that actually cares about your business.Reviewed Mar 19 2021

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2.0

Cons:There were no cars available even though I was able to book one online. There is a big disparity between booking and actual available inventory at times via Kayak that needs attention. Please fix this. I had a similar issue last summer in Missoula, MT.Reviewed Mar 4 2021

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4.4

Pros:Clean car.Cons:Customer service was terrible.Reviewed Jul 21 2020

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More

• What is the most popular rental car from Avis in Lubbock?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Lubbock.

• How many car rental locations does Avis have in Lubbock?

  Avis has 2 rental locations in Lubbock. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Lubbock airport (LBB)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes